Talk to these 4 people today
TodaySunday, 8 November 2026
Talk to today
Up to two each: overdue payments, members drifting away in the last two months, and intros ready to join. Most money at stake first; plain rules, no predicted scores.
Decisions waiting
£11,472 collected this month, £589 less than by this point last month
Direct Debits collected by charge date, 1 to 8 November 2026, against the same days last month.
4 classes today, 69 of 90 places booked
Booked places against capacity, Sunday, 8 November 2026. Compared with Sun 8 Nov: 79 of 90.
| Time | Class | Coach | Booked | Waiting |
|---|---|---|---|---|
| 09:00 | Strength and Engine | Priya | 11 of 16 · 69% | |
| 10:15 | Mobility | Priya | 7 of 14 · 50% | |
| 10:30 | Open Gym | Front desk | 27 of 30 · 90% | |
| 16:00 | Open Gym | Front desk | 24 of 30 · 80% |
£647.00 has failed and not been recovered, from 13 payments
Failed in the last 60 days and not yet collected, newest first.
| Member | Amount | Failed on | Next step |
|---|---|---|---|
| Hannah Lee | £45.00 | 5 Nov | Retry 11 Nov |
| Ben Baker | £45.00 | 1 Nov | Retry 8 Nov |
| Grace Brown | £45.00 | 1 Nov | Retry 8 Nov |
| Jess Cooper | £59.00 | 1 Nov | Retry 8 Nov |
| Isla Holt | £59.00 | 1 Nov | Retry 8 Nov |
29 paying members haven't been in for 14 days or more
No check-in since 25 Oct. Longest gap first. Compared with Sun 8 Nov: 28.
| Member | Last in | Visits, last 30 days |
|---|---|---|
| Leo Ade | Not yet | 0 |
| Jo Ward | Thu 20 Nov 2025 | 0 |
| Megan Bell | Thu 3 Sept | 0 |
| Lucy Shah | Sat 12 Sept | 0 |
| Freya Hall | Thu 17 Sept | 0 |
| Owen Clarke | Sat 26 Sept | 0 |
Definition and the list behind it
Not seen for 14 days: a paying member who joined more than 14 days ago and has no check-in in the last 14 days. Paused members are left out. This is a Plutus definition.
2 people tried a class in the last 14 days and haven't joined
First class from 26 October to 8 November 2026.
| Name | First class | Visits | Next step |
|---|---|---|---|
| Jess Moreno | 27 Oct | 3 | Offer a membership |
| Adam Hughes | 28 Oct | 3 | Offer a membership |
Definition and the list behind it
Intro to follow up: someone whose intro pack started in the last 14 days and who has not started a membership. Visits counts check-ins since the intro began.
10 members leave in the next 30 days
Membership ends from 8 November to 8 December 2026, dated by the day it ends, not the day notice was given.
| Member | Plan | Last day |
|---|---|---|
| Freya Jones | Off-peak | Mon 16 Nov |
| Sam Clarke | 8 a month | Thu 19 Nov |
| Priya Scott | Off-peak | Tue 24 Nov |
| Megan Bell | Unlimited | Sat 28 Nov |
| Leo Ade | Unlimited | Tue 1 Dec |
| Kate Grey | 8 a month | Wed 2 Dec |
Every figure on this page is for Sunday, 8 November 2026. act now · watch · good