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Saturday, 31 October 2026

314 paying members, 29 not seen for two weeks

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Paying
314
Down 7 on 1 Sept
Definition and the list behind it

Paying member: holds a recurring membership on this day that has started, has not ended and is not paused. Members who have given notice, or whose payment failed, still count until the membership ends. Class pack holders are not counted.

Paused
6
Up 6 on 1 Sept
Definition and the list behind it

Paused: a recurring membership with a freeze covering this day. Shown apart from paying, never counted as leaving.

Came in, last 30 days
306
Down 13 on 1 Sept; 97% of paying
Definition and the list behind it

Attending: paying on this day and checked in at least once in the 30 days up to it. The gap between paying and attending is the earliest sign of people drifting away.

Payment overdue
15
£847.00 owed between them
Definition and the list behind it

Payment overdue: a Direct Debit that failed in the last 60 days and has not been collected since.

Leaving soon
10
Last day within 30 days; 16 have given notice in all
Definition and the list behind it

Leaving soon: notice given and the membership ends in the next 30 days. The same definition is used on Today.

18 paying members haven't been in at all for 30 days

Paying members by how many times they came in, 11 October to 9 November 2026.

None
18
1 to 3 visits
65
4 to 7 visits
179
8 or more visits
52

What to do: the people with no visits are on the list below; a call in the first month away keeps the most.

33 members are in their first 12 weeks

Most people who leave do so early. Weeks since their first membership started, and visits each week for the last 8 weeks.

MemberWeekVisits, last 8 weeks
Alex Owen12
Ben Fox12
Noah Wood12
Tom Nair12
Alex Cooper11
All 33

15 payment overdue

One line each, the people who need something first. Visits are drawn on one shared scale, oldest week first.

MemberWhyPlanStatusLast visitVisits, last 8 weeksNext payment
Alex Cooper£59.00 overdueUnlimited · £59Payment overdue1 Nov · 8 days ago£59.00 overdue
Amelia Rahman£59.00 overdueUnlimited · £59Payment overdue29 Oct · 11 days ago£59.00 overdue
Ben Baker£45.00 overdue8 a month · £45Payment overdue8 Nov · 1 days ago£45.00 overdue
Callum Cooper£59.00 overdueUnlimited · £59Payment overdue5 Nov · 4 days ago£59.00 overdue
Hannah Lee£45.00 overdue8 a month · £45Payment overdue6 Nov · 3 days ago£45.00 overdue
Holly Baker£59.00 overdueUnlimited · £59Payment overdue4 Nov · 5 days ago£59.00 overdue
Holly Price£59.00 overdueUnlimited · £59Payment overdue30 Oct · 10 days ago£59.00 overdue
Jo Ward£45.00 overdue8 a month · £45Payment overdue22 Nov 2025 · 352 days ago£45.00 overdue
Kai King£59.00 overdueUnlimited · £59Payment overdue7 Nov · 2 days ago£59.00 overdue
Maya Murphy£35.00 overdueOff-peak · £35Payment overdue4 Nov · 5 days ago£35.00 overdue
Mia Owen£90.00 overdue8 a month · £45Payment overdue2 Nov · 7 days ago£90.00 overdue
Oli Grey£45.00 overdue8 a month · £45Payment overdue4 Oct · 36 days ago£45.00 overdue
Ollie Webb£70.00 overdueOff-peak · £35Payment overdue2 Nov · 7 days ago£70.00 overdue
Rosie Iyer£59.00 overdueUnlimited · £59Payment overdue7 Nov · 2 days ago£59.00 overdue
Zara Brown£59.00 overdueUnlimited · £59Payment overdue8 Nov · 1 days ago£59.00 overdue
What the statuses mean

Paying holds a live recurring membership. Payment overdue has a Direct Debit that failed in the last 60 days and is not yet collected. Leaving soon has given notice. Paused has a freeze covering today. Class pack holds only a pack or an intro.